AI Phone Agent

Never Miss Another Order

Your AI assistant answers every call, takes orders in 600+ languages, and routes them directly to your POS — 24/7, no staff needed.

How It Works

1

Customer Calls

A customer dials your restaurant phone number — same number you already use.

2

AI Takes the Order

The AI agent answers instantly and takes their order through natural conversation.

3

Order + Payment

Order appears in your POS and the customer gets an SMS payment link.

Key Features

600+ Languages

Serves any customer in their native language with natural voice. Auto-detects the caller's language — no configuration needed.

Voice Cloning

Clone your brand's voice so the AI sounds like your team. Choose presets or create a custom voice that matches your restaurant.

POS Integration

Orders route directly to Square, Toast, Clover, and 77+ other POS systems. No re-entry, no extra tablets.

SMS Checkout

Customer gets a payment link via text — no card over the phone needed. Faster, safer, and fewer order errors.

24/7 Coverage

Never miss a call — even during rush hour, after hours, or holidays. Every ring is answered in under 2 seconds.

Smart Menu Matching

AI understands modifications, sizes, combos, and special requests. Handles complex orders as naturally as your best employee.

The Revenue You're Losing

Every missed call is a missed order. Here is what the data says.

$3,240/mo

6 missed calls/day at $18 avg ticket = $3,240/mo in lost revenue

93%

of customers who call prefer not to wait on hold

+22%

more phone orders for restaurants using an AI phone agent

How the Call Sounds

A real example of the AI phone agent taking a coffee order.

AI
Thank you for calling Sunrise Coffee! What can I get started for you today?
Hi, can I get a large cold brew and a blueberry muffin?
You
AI
Absolutely! One large cold brew and a blueberry muffin. Anything else?
That's it.
You
AI
Great — your total is $9.48. Would you like to pick up or have it delivered?
Pickup please.
You
AI
Perfect! I'm sending a payment link to your phone now. Your order will be ready in 10 minutes.
SMS payment link sent to customer's phone

Works With Your POS

Works with 80+ POS systems. Orders flow directly into your kitchen — no re-entry needed.

Square

Toast

Clover

Lightspeed

TouchBistro

Aloha

Revel

SpotOn

+ Lightspeed, Shopify POS, Moneris, Alice POS, and 70+ more

Included in All Meridian Plans

Starting at $250/mo

First month free. No contracts.

Start Your Free Month

Frequently Asked Questions

When a customer calls your restaurant, the AI agent answers instantly and takes their order through natural conversation. It understands your full menu including modifications, sizes, combos, and special requests. Once the order is confirmed, it routes directly to your POS system and sends the customer an SMS payment link. The entire process takes under 2 minutes and requires zero staff involvement.
The AI phone agent supports 600+ languages and dialects with natural-sounding voice output. It automatically detects the caller's language and responds accordingly — no configuration needed. This means every customer who calls your restaurant is served in their native language, eliminating language barriers that cause lost orders.
Yes. Meridian integrates with 80+ POS systems including Square, Toast, Clover, Lightspeed, TouchBistro, Aloha, Revel, and SpotOn. Orders placed through the phone agent appear in your POS exactly like any other order — no re-entry, no extra tablets, no workflow changes for your kitchen staff.
Absolutely. Meridian offers voice cloning so the AI agent can sound like your brand. You can choose from preset voices or clone a specific voice to match your restaurant's personality. The result is a consistent, professional phone experience that feels like a real member of your team.
The AI agent is trained to handle ambiguity gracefully. If it can't understand a request, it asks clarifying questions naturally — just like a human would. If the caller needs to speak with a person, the agent seamlessly transfers the call to your staff. You can also set up fallback rules for specific scenarios like catering orders or complaints.

Related Resources

Stop Losing Phone Orders

Every missed call is lost revenue. Let the AI phone agent answer every ring, take every order, and send every payment link — while your team focuses on the kitchen.

Get Started Free

Cookie Preferences

We use essential cookies for authentication. We also use analytics cookies to improve our service.